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Important Steps to Set up Your New Online and Mobile Banking!

The new improved online and mobile banking platform will be available approximately on November 7th at 11:00 AM! Follow these steps to get started:

Current Online Banking Users

  1. You will be using your same username when logging in for the first time. The password will be the last six (6) digits of the primary account holder's social security number.
  2. You will be prompted to create a new password
  3. Set up your new security questions
  4. Select a phone number to receive a code via text or phone call to validate.
  5. Enter the verification code
  6. Accept the terms and conditions

Mobile App Users

To enjoy all the benefits of our new app, please visit the app store to upgrade to the latest version of the Community South Credit Union app. This upgrade is mandatory and becomes effective on November 7th, 2023.

How to Upgrade:

  1. Visit your device's app store:
  2. Search for "Community South Credit Union" in the search bar.
  3. Once you locate the app, click on the "Update" button. If you do not see an "Update" button but rather an "Open" button, it means you are already using the latest version.
  4. Follow the on-screen prompts to complete the installation.

First Time Enrollers

  1. Setup access with your Member Number and primary account holder's social security number to validate your account.
  2. You will be prompted to select a username and password
  3. You will now be prompted to login with your new username and password
  4. Set up your new security questions
  5. Select a phone number to receive a code via text or phone call to validate
  6. Enter the verification code
  7. Accept the terms and conditions